1. Agreement
These Terms of Service (“Terms”) are a contract between you (and the business you represent) and TechBee IT & Designs LLC (“we”, “us”), the operator of CRM.WebiShopi (the “Service”). By creating a workspace or using the Service you confirm that you have read and agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
You confirm that you are at least 18 years old and have authority to bind your business to these Terms.
2. The Service and your free first year
CRM.WebiShopi is a cloud customer-relationship-management tool for tracking leads, customers, contacts, follow-ups and team activity.
The Service is free for your first year. No payment and no credit card is required. Your free year starts when you create your workspace and its end date is shown in your welcome email. We will email you before it ends. After the free year, access may continue, change or require an agreement with us; we will tell you in advance and will never charge you without your clear agreement.
We may improve, change or remove features over time. Because the Service is free, we do not promise any particular feature set.
3. Accounts and security
- The person who creates a workspace becomes its administrator and is responsible for it, including the people they invite and the roles they give them.
- You must give accurate information and keep your password and sign-in methods secret. Turn on two-factor authentication for your workspace where you can.
- You are responsible for all activity under your workspace. Tell us promptly at sales@techbee.ae if you suspect unauthorised access.
4. Your data
You own the data you put into the Service (“Customer Data”), including leads, customers, contacts, notes, files and activity records. You give us a limited licence to host, process, back up and display Customer Data only to provide and secure the Service for you.
You are responsible for having the right to store the personal data of your own customers and contacts in the Service, for telling them how you use it, and for complying with the laws that apply to your business. For that data, you decide why and how it is used and we process it on your behalf.
Each workspace is kept separate from other workspaces. We do not sell Customer Data and we do not use it for advertising.
5. Acceptable use
You agree not to:
- break the law, or upload content that is unlawful, infringing, defamatory or harmful;
- send spam or use the Service to harass, deceive or defraud others;
- attempt to gain unauthorised access, probe or test the security of the Service, or interfere with other users;
- upload malware, or overload or disrupt the Service;
- reverse engineer, resell or provide the Service to third parties as your own product without our written permission; or
- use automated means to create accounts or scrape the Service.
6. Third-party services
The Service relies on third-party providers such as hosting, email delivery, content delivery and bot protection, and optional sign-in providers. Their use is described in our Privacy Policy. We are not responsible for services we do not operate.
7. Availability, backups and support
We work to keep the Service available and your data safe, but the Service is provided during the free year without a guaranteed uptime or response time. We may carry out maintenance, and the Service may be interrupted by events outside our control. You should keep your own copies of information that is critical to your business.
8. Deleting your workspace and ending the agreement
A workspace administrator can delete the workspace at any time from Settings. Deletion is permanent: the workspace, its leads, customers, contacts, notes, attachments and team accounts are removed and cannot be recovered. We send a confirmation email when this happens.
We may suspend or end access if you seriously or repeatedly break these Terms, put the Service or other users at risk, or if we are required to by law. Where reasonable we will tell you first. We may also stop offering the Service with reasonable notice.
9. Our rights
We and our licensors own the Service, its software, design and branding. These Terms do not give you any ownership of them. If you send us feedback, we may use it to improve the Service without obligation to you.
10. Disclaimers
To the fullest extent permitted by law, the Service is provided “as is” and “as available”. We do not promise that it will be error-free, uninterrupted or fit for a particular purpose, or that it will meet every requirement of your business.
11. Limit of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue, data or goodwill, arising from your use of the Service. Because the Service is free during the first year, our total liability for any claim relating to the Service is limited to the amount you paid us for it in the 12 months before the claim, which is zero for free use, except where the law does not allow this limit (for example for fraud or intentional misconduct).
12. Changes to these Terms
We may update these Terms. If a change is important we will tell you by email or in the Service before it takes effect. The version number at the top of this page shows which version applies. If you keep using the Service after a change takes effect, you accept the updated Terms; if you do not agree, you can delete your workspace.
13. Governing law
These Terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates that apply there. The courts of Dubai have exclusive jurisdiction over any dispute, unless the law that applies to you gives you rights that cannot be changed by contract. Please contact us first so we can try to resolve any concern informally.
14. Contact
TechBee IT & Designs LLC, Dubai, United Arab Emirates
Email: sales@techbee.ae